Questions


If you have a question that isn’t answered here, please email us at team@sohiworld.com.

What if I get too many requests?

Let us know at team@sohiworld.com, we can help with our Sohi managed service offering.

Why is Sohi all in English?

Sohi is meant to connect you to the world but it’s only in English! We are just in our early days and hope to change that and expand to other languages in the future.

Can I have two profiles?

Yes. But you need to create them from unique email addresses. We’d recommend creating profiles if you have two roles in the start-up sector - i.e. if you work in a start-up, and also investing in start-ups you may wish to create two different videos.

Who is Sohi for?

People who are 16 years old or over.

Who can register a profile on the site?

Any person working in, or interested in, start-up businesses/ charities/ social enterprises or providing services or support to start-up businesses.

I’ve asked to talk to someone and they haven’t replied. What should I do?

Some of our Sohi users may find they get a lot of requests. If you don’t get a reply then they might be busy, or they might not be able to talk with you and it’s important that you respect that. You can try asking someone else.

Make sure you write a clear explanation of what you want to talk about, and tell them which of their tags interests you.

How do I make my video?

You can:

  • Record your video on www.sohiworld.com by using our built-in filming technology (video tips available on your ‘my video’ page).
  • You can upload your own video that you’ve precorded off Sohi.
  • Come to a Sohi event/ host a Sohi event and record your video there (email team@sohiworld.com to register your interest).

How can I filter my search?

Search by multiple tags to filter your search. For advanced searches you can include: country, language, gender, age bracket (16-2​5​, 2​6-35, 3​6-45, 46-55, 56-65, 66-75, 76-85…).

What behaviour is not acceptable on Sohi?

Make sure your content on Sohi is lawful, truthful and yours (not copyrighted). And make sure it isn’t sexually explicit, discriminatory, offensive or invasive of someone else’s privacy.

Why? Because we are a peaceful platform facilitating introductions for conversation.

Please read our Acceptable Use policy for full details.

Let us know at team@sohiworld.com if you have any problems with behaviour on Sohi.

What should I do if I find content which is inappropriate or offensive?

Let us know at team@sohiworld.com. We are keeping an eye on the activity on the site but we can’t see everything. If you see something you think is unacceptable, or is something we should know about please let us know.

What should I do if another user is inappropriate or offensive when I talk to them?

Always end a conversation quickly if you feel it is inappropriate or offensive. You can let us know what has happen at team@sohiworld.com. We would like to support you so get in touch if you have a bad experience and we can discuss this.

How do I know if someone is qualified to give me advice?

As Sohi is an open community of users we can’t make any guarantees regarding any advice given by our users. If you wish to rely on advice given by a Sohi profile owner please do ask them for evidence of their credentials or qualifications and do whatever further checking or research you feel is necessary.

Please see our Terms and Conditions for full details.

How do you manage my privacy?

We collect as little information as we need to make Sohi great! We make your tags and video public and we let you choose what you share in those. Please don’t share anything in your tags and video that you wouldn’t want the whole world to know. We especially advise not sharing your date of birth, full address, or any financial information.

Please see our Data Protection Policy for full details.

I’d love to give you feedback on your site.

Thanks. We’d love that. Please email us at team@sohiworld.com.

© Sohi World Limited 2017